OA LodgeMaster Users,

OA LodgeMaster will be unavailable on Monday, May 24, 2021, from 1:00 PM EDT – 6:00 PM EDT. During this time, the OA LodgeMaster team will be deploying OA LodgeMaster 4.5.1. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. We do not expect the upgrades to take the full 6 hours. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Important notes about our OA LodgeMaster 4.5.1 release:

Important Offline Lodge Client Information

Beginning in 4.5.1 the Offline Lodge Client will transition to only being available to lodges who requested offline access. If your lodge has requested offline access, please review the Offline Client Update Instructions below. If your lodge administrator did not request offline access, you will not be able to install 4.5.1. Please check with your lodge administrator if you use the offline lodge client to ensure that they have requested offline access. More information about our changes to the offline lodge client can be found here.

Offline Client Update Instructions

Offline Lodge Client users will need to sync before running the offline 4.5.1 installer. You will receive a warning message in the installer reminding you to sync before installing, this is very important, and you should make sure you have synced any changes before upgrading. Once you install and run version 4.5.1 your local database will be cleared and then updated with the new database structure and your lodge data will be downloaded again. Please let all your users know this important note. Failure to perform a sync prior to updating to 4.5.1 will result in the loss of data and the LodgeMaster team is unable to recover lost data. You can find the details of our offline client support here.

WWW,
The OA LodgeMaster Team

What If I Have Questions?
Please submit a ticket via the support center if you have any questions. You can submit a ticket online (http://confluence.oa-bsa.org/display/OALMLC) or via email at support@lodgemaster.oa-bsa.org. Please do not contact a member of the LodgeMaster team directly.